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SCMP 2026-05-28

How MuleRun plans to outpace OpenClaw: Alibaba bets on an ‘always-on AI workforce’

Alibaba (阿里巴巴) is betting MuleRun will turn agentic AI into a managed, enterprise-friendly product rather than an open‑source frenzy. The company showcased the platform at its Alibaba Cloud summit, pitching MuleRun as an “always‑on AI workforce” that lowers adoption hurdles by offering a curated catalogue of agents for research, coding, content and finance tasks. Can a controlled marketplace tamp down the risks that made OpenClaw both wildly popular and controversial?

What MuleRun offers

MuleRun launched as an “AI agent marketplace” last September and has reportedly evolved into a broader productivity platform that bundles agents for video generation, stock analysis, social media management and more. It has been reported that the project is led by Chen Yusen, a vice‑president at Alibaba Cloud; according to his LinkedIn profile he joined Alibaba in 2023 and has worked on the company’s global expansion, including a posting in Mexico City. Alibaba says MuleRun now serves users and businesses in 43 countries, including China, Brazil and Mexico.

Competition, safety claims and OpenClaw

The platform is being positioned explicitly against the “lobster craze” sparked by OpenClaw earlier this year — an open‑source agent tool that attracted rapid adoption but raised alarms about data leakage and unsafe automation. Alibaba pitches MuleRun as a safer alternative with governance, vetting and enterprise controls built in; it has been reported that those features are aimed at avoiding the privacy and security gaps that dogged OpenClaw. The strategy is simple: offer convenience and trust, and nudge businesses away from DIY agent deployments.

Regulatory and geopolitical headwinds will shape MuleRun’s prospects. US export controls, tighter scrutiny of cross‑border cloud services and China’s own data‑localisation rules mean that a global rollout will require both technical and policy workarounds. Will international customers accept a Chinese‑built, always‑on agent platform? Alibaba’s move shows how domestic AI innovation is now being sold with global ambitions — but selling safety and compliance may be as important as selling features.

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