Reports: multiple Yadea (雅迪) electric scooters suddenly lock in P (Park) mode; company offers one year of GPS data as compensation

What happened

It has been reported that owners across multiple Chinese provinces found their Yadea (雅迪) electric scooters suddenly locked in P (Park) mode and would not start. The fault, reportedly affecting higher-end White Shark (白鲨) and Longting (龙霆) models, shows the instrument cluster message "H3 主电池回路过压" — H3 main battery circuit over‑voltage — and prompts users to switch off the under‑seat power and reboot after three minutes. If that fails, the display tells riders to contact aftersales.

Company response and user experience

Yadea’s customer service has reportedly confirmed the problem as a system fault and said the company has pushed a firmware update to address it. Affected users can apply for one year of GPS data (GPS 流量) as compensation, the outlet reported. It has also been reported that some owners posted manual steps online to lower the voltage, but multiple replies said those workarounds did not help, while other riders said a dealer visit could resolve the lock in two minutes.

Context and implications

Why does this matter? Electric two‑wheelers are a dominant urban mobility form in China, and Yadea is one of the country’s leading manufacturers, so a software or battery‑management glitch can strand many commuters and raises safety questions. There are no public indications yet of a wider recall or regulatory action. Given China's tightening focus on vehicle software safety and data governance in recent years, this kind of fault will draw attention from both consumers and regulators — and it has been reported that Yadea is moving quickly to roll out the firmware patch while offering limited compensation.