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虎嗅 2026-03-15

The anchor shows high‑end products, but you receive street‑stall goods: where do "AB products" from online shopping come from?

The problem: a mismatch between show and delivery

Live‑stream shopping has exploded in China. Big anchors promise branded watches, designer bags and premium cosmetics. Then customers open the parcel and find what looks like a street stall knock‑off. It has been reported that this phenomenon — dubbed “AB products” — is increasingly common in domestic e‑commerce, with angry buyers posting unboxing videos and filing complaints on social platforms.

What's an "AB product"?

The shorthand splits an advertised "A" item (the premium product shown on camera) from the "B" item (the cheaper, often inferior product actually shipped). Where do the B goods come from? It has been reported that they can originate from a mix of channels: factory seconds, gray‑market surplus, low‑cost wholesalers in wholesale hubs such as Yiwu, reboxed parallel imports, or outright counterfeits. The mechanics are simple: anchors and third‑party suppliers can exploit opaque drop‑shipping chains and multiple warehouses to swap items after a sale, or list "A" photos while sourcing B stock to preserve margins.

Platforms, regulation and what buyers can do

Large platforms — Taobao (淘宝), Douyin (抖音), Pinduoduo (拼多多) and JD.com (京东) — are under pressure to police live‑stream content and post‑sale authenticity. It has been reported that Chinese regulators, including the State Administration for Market Regulation, have stepped up scrutiny of live commerce and e‑commerce fraud. The issue also sits against a broader backdrop of tighter supply‑chain scrutiny amid global trade frictions: provenance now matters to regulators and consumers alike. So what should shoppers do? Check seller credentials and transaction records, insist on invoices and serial numbers, keep video proof of unboxing, and use platform dispute channels promptly — and remember to ask: if a product looks too good on camera, why are you getting something else?

Policy
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