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虎嗅 2026-03-13

315, why does it like to 'fight to the death' in the catering industry?

China’s consumer-rights day—anchored by China Central Television’s March 15 Gala (CCTV, 中央电视台)—has long turned the spotlight on restaurants and food brands. The result is often theatrical and brutal: dramatic exposes, mass complaints online, and rapid enforcement action. Why does the program so frequently “fight to the death” with the catering sector? Because the industry combines high emotional impact, visible violations and an ecosystem that amplifies scandal.

Why catering?

Food safety and service problems hit consumers where they live: their bodies and daily routines. A contaminated ingredient or false advertising is easy to dramatize on camera. It has been reported that undercover sampling, hidden-camera footage and sting operations are common tactics used to create compelling television moments. Add to that the complexity of modern food supply chains—independent suppliers, dark kitchens and delivery networks—and you get a steady stream of targets that are both numerous and narratively simple to explain to viewers.

Consequences and industry response

The fallout is immediate. Reputational damage cascades through social platforms; delivery partners such as Meituan (美团) and Ele.me (饿了么) can delist merchants or suspend services; regulators hand out fines or orders to rectify. It has been reported that some small operators are pushed into crisis after a high-profile expose. In response, chains and platforms increasingly invest in traceability, supplier audits and PR countermeasures. But is that enough to prevent the next headline?

The bigger picture

The phenomenon also reflects a wider regulatory and political climate. Since Beijing tightened oversight of tech and consumer sectors in recent years, authorities have shown little tolerance for high-profile safety lapses, and such exposes serve both consumer protection and demonstration-of-action functions. Against a backdrop of geopolitical tensions and a push for stronger domestic resilience, visibly policing food safety is both popular and politically useful. Until supply-chain transparency and platform governance improve systemically, audiences should expect the 3.15 “death matches” in the catering industry to continue.

Policy
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